Effective Date: 11/2024

At Acreus, we prioritize the privacy of our users and are committed to protecting the personal information you provide us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, payment information (via Stripe), and any other data you provide during registration (via Auth0) or communication.
• Property Information: Data you provide for property searches, such as address, zoning info, and ownership details.
• Usage Data: Information related to how you interact with our platform, including IP address, browser type, and usage patterns.

2. How We Use Your Information

• To provide the services you request, including property data retrieval and search functionality.
• To process payments and manage subscriptions.
• To improve our platform’s features, performance, and user experience.
• For security, fraud prevention, and legal compliance.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your data with:

• Service Providers: Such as payment processors (Stripe) and authentication services (Auth0).
• Legal Authorities: If required by law or to protect our rights or the safety of others.

4. Data Retention

We retain your data for as long as you maintain an active account with Acreus, or as necessary for legal or business purposes.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Withdraw consent to data collection at any time (this may affect your ability to use the platform).

6. Security

We use industry-standard security measures to protect your data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Contact Us

If you have any questions about our Privacy Policy, please contact us at admin@acreus.aisupport@acreus.com].

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